AFTER MATCH OF NTUC INCOME ASSESSMENT

Since NTUC Income already closed this case, I requested for their detail report as I want to know what true supporting evidences they have.

But they cannot accede to my request. 29 July 2013 they wrote this:-

7th  and 17 May 2013 they wrote this:-

We have watched the video and I still don't understand how NTUC Income made such assessment.

It seems like NTUC Income is pushing the buck to Fidrec and don't want to take responsibility.

ISN'T IT NORMAL FOR INSURER TO GIVE OUT A FULL REPORT (UPON REQUEST) WHEN A CLAIM WAS MADE AGAINST YOUR POLICY??

Recently LTA have added new road marking on Pandan Circle to reinforce roundabout rules :-
Dotted lane marking to guide left-lane vehicles out of the roundabout. (see photo)

Even with this new dotted line , I still see some left-lane vehicles do not follow but proceed further to the next exit.

If insurance company do not want to endorse the roundabout rules, whatever LTA does to improve roundabout's safety will go to waste!!
Insurance company said the other party is not at fault and will compensate them fully for the accident.